At Ergomotion®, we've always believed that a company is built on people — their ideas, challenges, and stories. Our culture isn't shaped by catchy slogans or motivational posters, but by listening, empathy, and meaningful action. And it was precisely this mindset that led us to apply for the Great Place to Work certification in 2025. We design solutions to help people rest better and live better, and this purpose is deeply mirrored in how we care for our own people. We believe that well-being, trust, and flexibility aren't just perks but foundational to how we work and grow together. And it was this shared belief that made us curious: How are we actually.
But this isn't a story about a trophy. It's a story about a journey taken with time, intention, and everyone involved.
We are a company that designs solutions to help people rest better and live better, and this purpose is deeply mirrored in how we care for our own people. We believe that well-being, trust, and flexibility aren't just perks but foundational to how we work and grow together. And it was this shared belief that made us curious: how are we really doing? Could we pause and look at our culture through a new lens?
The beginning: Why now?
After two years of actively listening to our team through internal surveys and having achieved a stable, aligned team structure, we felt it was the right moment to take the next step. We wanted to understand how we were truly doing, not just from our own perspective, but through the eyes of an external and independent organisation.
The initiative came from Human Resources, with a clear goal: to receive honest, validated feedback about the strength of our culture. It was time to step outside our bubble and reflect on the real impact we were having on our people.
A process built with and for our people
From the beginning, we were transparent. We shared with the team why we pursued the Great Place to Work certification and what we hoped to learn. This wasn't just about results, it was about reflection, connection, and continuing to build something meaningful.
We developed an internal communication plan to ensure the team felt informed and part of the process.And their response? Truly inspiring. Within a single day, we had already surpassed the minimum number of survey responses required to move forward. That level of engagement speaks volumes. It shows we have a committed, present, and trusting team, one that knows its voice matters.
A people-centred culture, always
The feedback we received confirmed what we strive to live every day. Our values are not just written down; they are felt and practised.
We work to build a culture that respects individual needs, embraces different ways of living and working, and remains flexible to support people through different life stages. Whether it's offering flexible working hours and location, or even a reduced summer schedule, we create room for people to manage their lives with freedom and balance.
We also believe that small, consistent gestures create a significant impact. Our team can count on daily access to fruits and healthy snacks to stay energized, and we've created an office environment designed for comfort, collaboration, and well-being.
Beyond physical comfort, we nurture emotional well-being and connection. Through our internal communication channel, we not only celebrate birthdays and milestones, but also recognize team achievements, welcome new members, and highlight meaningful personal moments — because we know that recognition fuels motivation.
We also celebrate longer journeys: milestone awards, profit-sharing opportunities that reward collective success, and additional vacation days, because rest matters, too.
And the data reflects the impact of these values:
- 100% of employees said they felt welcomed when they joined Ergomotion®;
- 100% said that everyone is treated fairly;
- 94% said they feel free to adjust their work schedule when needed.
These numbers make us proud, but more importantly, they remind us that listening, adapting, and evolving must always remain part of our DNA.
Listening as a way forward
We're fully aware that internal communication is one of the pillars we must continue to strengthen. We want everyone to feel informed, included, and empowered to take part in shaping our shared future.
At Ergomotion®, we deeply believe that it’s through talking and listening that teams truly connect. Without judgment, without prejudice. Embracing the fact that we are all different and that this diversity is what makes us stronger.
That’s why we encourage open dialogue, not only to celebrate what's working, but to uncover what can improve. It's why we continue offering time for personal development,space for feedback, and opportunities to unwind and reconnect through team-building activities and our annual company gathering, all moments designed to reinforce a sense of belonging.
We listen to evolve. We listen to create a space where people can truly be themselves and contribute their best.
The Strategic Change Behind the Certification
The Great Place to Work certification was an important milestone, but its true relevance lies in the transformation that took place in the years leading up to it. When Ergomotion® established its HR department in 2022, the company was entering a new stage of growth and maturity. Until then, people practices had been guided mainly by goodwill and a genuine concern for employee well-being, but without the structure and consistency that a growing, international team requires.
The move of our headquarters to Lisbon, along with the steady expansion of our team, made it clear that we needed stronger foundations. We began by formalizing key policies to bring clarity and fairness, while leadership and HR worked hand in hand to strengthen communication flows, a crucial step for a company where many team members work remotely and across different countries. Ensuring integration and a true sense of belonging became a central goal.
The internal surveys confirmed both our strengths and the opportunities ahead. To act on these insights, we launched the To Improve # program, where every employee was invited to contribute ideas for change, several of which have already been implemented. We also formalized our flexibility policy, ensuring transparency and equity in how it is applied across the team.
This journey has shown us that listening is only the beginning. The real impact happens when feedback leads to structured, transparent, and collective action. By combining strategic vision with human closeness, we continue to shape a culture that grows stronger daily with and for our people.
The future is built every day
The Great Place to Work certification is an important milestone. But it’s not the final destination. It’s a meaningful comma in a much bigger story, the story of building a living culture, one that adapts, learns, and grows with the people who bring it to life.
We remain committed to improvement, transparency, and action because we believe that this is the only way to build a place where people feel proud to work and happy to stay every single day.
If today we are officially a Great Place to Work, it’s only because we have a team that makes Ergomotion® truly special, a team that shows up, speaks up, and shapes this culture with intention and care.
Thank you all for being part of this journey.
By Sandra Vieira, People & Office Manager
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